When using ChatGPT, the most frustrating thing isn’t not knowing how to ask questions—it’s the endless loading spinner, messages that won’t send, and repeated prompts to log in. Below, I break down the most common errors by scenario and provide an actionable troubleshooting order. Follow these steps and you can usually get ChatGPT back to a stable, usable state.
Login issues: repeated redirects, unable to pass the CAPTCHA
After logging in, if ChatGPT sends you back to the login page, it’s usually because browser cache or third-party extensions are blocking the session. First open ChatGPT in an incognito window, then temporarily disable ad blockers and script-related extensions—this often works immediately.
If the CAPTCHA keeps failing or appears too frequently, switch to a “cleaner” network environment and try again after clearing the site’s cookies. If it still doesn’t work, confirm whether you’re logging in through a third-party client; such clients can easily trigger risk controls. It’s recommended to access ChatGPT only via the official website or the official app.
Send failed: “Something went wrong”, request timed out
If ChatGPT shows “Something went wrong” or keeps spinning for a long time, common causes include network instability, abnormal DNS resolution, or browser connections being interfered with by extensions. First refresh the page and resend once, then switch networks (e.g., from Wi‑Fi to mobile data) to verify whether it’s a link/path issue.
If “request timed out” happens frequently, try changing browsers, clearing cache, or refreshing DNS at the system level (e.g., restarting your router/computer). Also, overly long input may cause submission failures—send your content in segments and get the core question through first.
