If ChatGPT won’t open, keeps spinning, or shows a network error, most cases can be solved by “first determining the scope, then eliminating possibilities one by one.” Below is troubleshooting for common ChatGPT error scenarios, starting with the fastest confirmation steps to help you avoid detours.
First confirm whether it’s a server-side incident to avoid wasting effort
The first step in troubleshooting ChatGPT errors is to open status.openai.com to see whether there is an outage or degradation. If the status page shows an issue, the ChatGPT error is likely not on your end—waiting for recovery or trying again at a different time is easier.
If the status page is normal but your network connection to overseas services is unstable, ChatGPT errors may show up as “slow loading” or “messages won’t send.” In that case, try comparing once using your phone’s hotspot to quickly determine whether it’s a device issue or a network issue.
Blank page or infinite loading: prioritize the browser environment
If the ChatGPT error appears as a white screen or endless spinning, first open the same URL in an incognito window, which can rule out most cache and extension interference. If it works in incognito, go back to the normal window, clear the site’s cache and cookies, and then log in again.
Next, check browser extensions—especially ad blockers, script managers, and privacy/anti-tracking plugins—as they can easily block requests ChatGPT needs. Temporarily disabling suspicious extensions and testing again is one of the most effective ChatGPT troubleshooting actions.
Send failures or interrupted responses: focus on network and content length
When the ChatGPT error is “Network error / request failed / response interrupted,” common causes include network fluctuations, corporate firewalls, or proxy rules blocking long-lived connections. You can first switch networks or use a cleaner network environment, then try sending the same short sentence as a comparison.
