Midjourney FAQ: Handling Subscription Charges, Login, and Image Generation Permissions

What people most often run into when using Midjourney isn’t that their prompts aren’t flashy enough, but sudden issues with subscription billing, account login, and image generation permissions. Below, I break down the most frequent problems by scenario and provide actionable steps you can follow. You can read along while checking your own Midjourney account status to troubleshoot.

What to do if subscription charging fails, payment is declined, or you’re charged repeatedly

When a Midjourney subscription charge fails, first go to your account page on the Midjourney website and open “Billing/Manage Subscription” to confirm that your card number, expiration date, and billing address (especially the ZIP/postal code) are complete and consistent. Many banks will decline the charge due to “cross-border/online subscription risk controls.” You can temporarily enable “overseas online payments” in your bank’s app, or try another card that supports online foreign-currency transactions.

If you notice duplicate charges on Midjourney, or you were charged but the subscription didn’t activate, don’t panic and repeatedly try again. First, check “Billing” to see whether there are multiple subscription records or multiple receipts. Then gather transaction screenshots and your subscription email/Discord account information, and submit a support ticket through Midjourney’s official support channels with a clear explanation—this usually makes the process faster and clearer.

Can’t log in / wrong account: Key points about Discord linking and switching

Using Midjourney depends on Discord authorization. A common issue is “it looks like you logged in successfully, but the bot doesn’t recognize your account.” It’s recommended that you log out on the Midjourney website and log in again, and then confirm in Discord that you’re currently online with the same account (especially if you have multiple Discord accounts).

If you switched Discord accounts or accidentally logged in with an alt, your Midjourney permissions can end up tied to the wrong account. The fix is to return to the Midjourney website and complete the Discord authorization/linking again, then use “/info” in Discord to verify which account the subscription belongs to and its status—so you don’t misdiagnose it as “the system is broken.”

Permission denied or can’t generate images: Check plan quota and mode

If Midjourney suddenly says you have no permission, can’t queue, or can’t generate, first check whether your subscription has expired or your quota is used up. In Discord, type “/info” and see whether “Fast hours/Generations” is 0, and whether you’re currently in a mode your account isn’t allowed to use.

Also check whether the channel where you’re issuing commands allows the bot to speak: in someone else’s server, admins may restrict the Midjourney bot’s permissions. You can switch to a channel where you have permission, or test once in the official server or your own server to confirm whether the issue is permissions or account status.

Where to cancel renewal, downgrade/change plans, and find billing receipts

If you want to stop auto-renewal, go to subscription management on your Midjourney account page and cancel; after cancellation, it typically remains active until the end of the current billing cycle, then becomes non-subscribed. To change plans (upgrade/downgrade), do it on the same page; after changing, it’s recommended you go back to Discord and use “/info” to confirm the status has refreshed.

If you need reimbursement documentation, go to the “Billing” section of your Midjourney account to view billing history and receipt records (usually generated by the payment platform). If your company has strict requirements for invoice headers or tax information, it’s recommended you confirm your reimbursement rules before paying, then choose an appropriate payment method and billing details to avoid back-and-forth later.