When using Midjourney, the easiest places to get stuck are “subscription paid but permissions didn’t change,” “it stops working after switching Discord accounts,” and “can’t find the images I generated.” Below, these high-frequency issues are broken down by scenario—follow the checklist and you can usually pinpoint the cause.
Subscription successful but permissions not applied: first verify account linking
Midjourney subscription benefits are tied to the Discord account you authorized for login. The most common case is that you authorized Account A when paying, but you’re actually using Account B in Discord. Open the account page on the Midjourney website and confirm the displayed Discord username matches the one you’re currently logged into, then go back to Discord and use “/info” to see whether the subscription status has updated.
If everything matches but it still shows no permissions, log out on the website and re-authorize login with Discord, then refresh the Discord client or log in again. If it still doesn’t take effect, keep your payment proof and account email and submit a billing issue through the official support channels to avoid repeated trial and error.
Can’t see your work or the gallery is empty: don’t search only in channels
Many people think the images exist only in Discord channels, so when they switch channels they “disappear.” Midjourney creations sync to the web gallery (Gallery/Archive). You can trace back by date and job history on the website, which is usually faster than scrolling chat logs.
If you can’t see them on the web either, first check whether you’ve authorized a different Discord account; also confirm whether content filtering is enabled or channel messages are collapsed. In shared channels with multiple people, it’s recommended to use the job ID or locate the specific generation record directly on the web.
Prompt sent but no response: permissions and the command entry point matter most
Midjourney is primarily used in Discord via slash commands. If you send commands in a channel where bots aren’t allowed, it often looks like “it sent, but nothing came back.” First switch to a channel that allows bots, or add the Midjourney Bot to a private server you created and try again.


