Midjourney Troubleshooting: Fix Steps for “No Permission” After Subscription Is Charged

Even though you’ve clearly been charged, Midjourney keeps repeatedly showing “No permission/Not subscribed.” In most cases, it’s not that your subscription has expired—it’s an issue with the account, authorization, or status sync. Below is a practical Midjourney troubleshooting workflow organized in diagnostic order, aiming to help you find the cause and get generation working again within 10 minutes.

First confirm: Are you logged into the “same Discord account”?

Subscriptions are tied to your Discord account. The most common pitfall is paying with account A but logging into account B when using it. When troubleshooting Midjourney, first check the current account via the avatar in the lower-right corner of Discord, then go back to the Midjourney website and reauthorize/login using the same Discord account.

If you often switch between phone and computer, it’s recommended to write down the email and username of your primary Discord account to avoid “it looks like the same person, but it’s actually two different accounts.”

Self-check subscription status with /info: See clearly whether your membership is recognized

In any channel where you can use the Midjourney Bot, enter /info. The key in Midjourney troubleshooting is to check whether the returned info includes your plan and remaining Fast time; if it shows not subscribed, it’s usually an account mismatch or the subscription hasn’t synced.

If /info shows you are subscribed but you still can’t generate, continue checking permissions and server settings below—don’t rush to pay again.

Permissions and location issues: The bot can see you, but you can’t use it

When using Midjourney in a self-created server, a common situation is that channel permission restrictions make commands unusable. When troubleshooting Midjourney, confirm that the channel allows you to “Send Messages/Use Application Commands,” and that the Midjourney Bot hasn’t been kicked or muted in the server.

Also, try testing once in a newcomer channel on the official Midjourney server, or in a channel where you’re sure permissions are normal, to rule out “this server’s configuration problem.”

Charged but not active: Refresh subscription sync and login authorization

If payment succeeded but /info still doesn’t recognize it, Midjourney troubleshooting recommends doing three things in order: log out on the Midjourney website → clear browser cache/use an incognito window → log in again with the same Discord and reauthorize. Many “no permission” cases are actually caused by old authorization or cached data freezing the status.

At the same time, open the subscription management page on the official site and confirm the order isn’t “pending/failed/reversed by risk control.” If you have a payment receipt email, also verify that the account information on the receipt matches your current Discord account.

Still not restored: Submit a ticket via the shortest path and include key evidence

If you’ve completed all the above Midjourney troubleshooting steps and it still says no permission, you’ll likely need official support. When submitting a support request, it’s recommended to include: your Discord username and ID, a screenshot of /info, a screenshot of the charge receipt (with sensitive info redacted), and the steps you’ve tried—this will make processing much faster.

While waiting, don’t repeatedly repurchase the same plan; duplicate subscriptions are more likely to complicate the issue and make reconciliation harder.