According to an exclusive report by Reuters, Elon Musk’s xAI chatbot Grok has faced a significant setback in the U.S. federal government, the world’s largest potential customer. Citing feedback from seven federal employees and three contract specialists, along with AI inventory records from the Office of Management and Budget (OMB), the report shows that Grok has achieved extremely low adoption rates in government agencies, with virtually no meaningful deployment. OMB did not respond to a request for comment, and xAI did not reply to Reuters regarding details of Grok’s use in government.
This failure directly undermines the AI growth story that SpaceX has touted in its IPO plans. SpaceX previously claimed that it would enter the so-called “multi-trillion-dollar” AI services market through xAI, positioning it as a core selling point for the IPO. However, data shows that Grok is losing ground not only among enterprise users—according to the latest data from Netskope, Grok’s enterprise usage has dropped to just 2 users per 1,000—but its consumer performance is equally poor: downloads plummeted from over 20 million in January 2026 to roughly 8.3 million in April, with paid subscriber rates hovering at just 0.17%, far below ChatGPT’s concurrent paid rate of over 6%.

