Claude Service Hit by Second Outage in Two Days: Anthropic Confirms High Error Rates

On April 7, 2026, the AI assistant Claude once again encountered service issues. Just a day after a similar problem, developer Anthropic confirmed on its official status page that Claude.ai was experiencing "high error rates". According to user feedback and reports from the outage monitoring website Down Detector, starting from 10 a.m. that day, the number of fault reports surged sharply, with services suffering intermittent disruptions. Some requests eventually received responses, but overall stability was significantly affected.

Anthropic has identified the core functions impacted by this outage, primarily including users attempting to log in, using voice mode, and engaging in daily conversations. In response, the company updated its status page at 12:17 p.m. Eastern Time, stating "we are continuing to work on fixing this issue". This marks the second public service problem Claude has faced in a short period, underscoring the stability challenges for the AI service.

As large AI models become more integrated into various application scenarios, the continuity and reliability of their services have become key measures of maturity. Frequent disruptions not only affect user experience but may also erode market confidence. This incident serves as another reminder to the industry that in the push for functional innovation, ensuring the robust operation of underlying infrastructure remains a critical task that cannot be overlooked.